Responsible Gambling Guide

  1. Introduction
    WinCraftCasino is committed to the principles of responsible gambling. Our goal is to provide players with a safe, enjoyable, and controlled environment that supports autonomous decision-making and conscious gameplay management.
    All games on our platform are designed with transparent rules, fair operation, and real mathematical foundations. However, we are aware that gambling can become problematic in certain cases. Therefore, we offer all available tools for prevention and support.
  2. Risks of Gambling Addiction
    Gambling can be entertaining, but excessive play may lead to psychological, financial, and social problems. Addiction develops gradually and is often hidden at first.
    Signs that may indicate a problem:
  • Gambling becomes a central part of daily routine
  • Increasing wager amounts
  • Unsuccessful attempts to stop playing
  • Irritability or anxiety when unable to play
  • Lying about gambling activity
  • Financial difficulties or debt

If any of these symptoms are recognized, it is recommended to take a break and seek help.

  1. Self-Exclusion and Limiting Tools
    WinCraftCasino provides players with tools to limit or suspend their gameplay as needed.
    Available features:
  • Deposit limits: configurable on a daily, weekly, or monthly basis
  • Session reminders: alerts can be set for specific time periods
  • Self-exclusion: can be temporary (e.g., 1 day, 1 week, 1 month) or permanent
  • Account locking: available instantly through customer support

These tools can be enabled at any time from the user profile or by contacting support via live chat.

  1. Age Verification
    WinCraftCasino services are available only to users over the age of 18. Age is verified during registration and prior to the first withdrawal, based on official documentation.
    If it is found that a user registered as a minor, the account will be immediately suspended and deleted, and any associated winnings will be forfeited.
  2. Core Principles of Responsible Gambling
    Responsible gambling is based on self-awareness and control. The following recommendations should be kept in mind:
  • Never gamble to recover losses
  • Only use money you can afford to lose
  • Don’t treat gambling as a way to earn income
  • Set limits on time and money spent
  • Play for fun, not as a stress relief
  • Take breaks if you feel you’re spending too much time gambling
  • Never play under the influence of alcohol or drugs

Following these principles helps ensure that gambling remains a form of entertainment and doesn’t cause harm.

  1. External Support Organizations
    If you feel gambling has become a problem, several international organizations offer free and confidential support.
    Recommended organizations:

These organizations provide professional guidance, emotional support, and practical strategies for those seeking change.

  1. WinCraftCasino’s Role and Responsibility
    The operator uses every technical and organizational tool to protect players, including:
  • Access to self-limitation tools within each account
  • Age verification mechanisms
  • Periodic reminders about gameplay activity
  • Customer support for setting limits

WinCraftCasino does not tolerate irresponsible gambling behavior and reserves the right to take action in case of abuse, including account suspension.

  1. Contact – How to Request Help
    Players may request support or activate self-limiting tools at any time through the following channels:
  • Live chat: available 24/7 in Hungarian
  • Email: [email protected]
  • Phone: not currently available – please use written channels

All requests are handled with priority, and restrictions take effect immediately.