Terms and Conditions

  1. Introduction
    This document contains the Terms and Conditions (T&C) defined by the operator of the website win-craftcasino.com. Use of the website is permitted only for natural persons who accept the terms specified herein. By visiting the website and/or creating an account, the user automatically agrees to these terms.
    The website is operated by Casiworx N.V., which holds a valid operating license issued by the Curaçao eGaming authority (registration number: 163922). The service complies with European Union regulations concerning data protection and gambling.
  2. Registration
    To use the services, registration is required. During registration, the user must provide the following information:
  • Full name
  • Valid email address
  • Date of birth (only persons over 18 may register)
  • Password
  • Country of residence

The user is obliged to provide accurate and truthful data. Providing false or misleading information may result in suspension or deletion of the account.

  1. User Account
    Each person may only create one player account. Using multiple accounts, engaging in fraudulent behavior, or accessing another person’s account is strictly prohibited. The user is responsible for the security of their account and must protect their login credentials. The user assumes full responsibility for all activity related to the account.
    The operator reserves the right to suspend the account temporarily or permanently in case of any violation of the rules.
  2. Bonus Terms
    The website offers various types of bonuses, including the welcome package, reload bonuses, free spins, and cashback offers. All bonuses are subject to specific wagering requirements.
  • The welcome bonus is tied to three deposits
  • All bonuses have an expiration date (typically 10 days)
  • Free spins must be used within 24 hours
  • The maximum allowed bet while using a bonus is 5 EUR

Full terms and conditions for each bonus are available on the promotions page, including wagering multipliers (e.g. x55, x50, x45) and maximum withdrawal limits (typically 10x the deposit).
Violation of bonus rules (e.g. bonus abuse, using multiple accounts) may result in the cancellation of the bonus and any associated winnings.

  1. Game Rules
    All games available on the site are provided by licensed software providers. Games operate using RNG (random number generator) technology, ensuring fairness and unpredictability. Players are required to understand and comply with the specific rules of the games they choose.
    It is prohibited to:
  • Use external software (bots, scripts)
  • Exploit game bugs or malfunctions
  • Delay or store spins until a bonus is activated
  • Intentionally disconnect during gameplay

Violating these rules may result in account suspension or permanent closure.

  1. Deposits and Withdrawals
    Players can use multiple payment methods, including bank cards, cryptocurrencies, and Interac transfers. Deposits are processed instantly; withdrawals are processed after account verification.
  • Minimum deposit: 5 EUR
  • Minimum withdrawal: 20 EUR
  • Maximum daily withdrawal: 10,000 EUR
  • Crypto withdrawals: as fast as 5 minutes

Before withdrawals, players must verify their accounts by uploading the necessary documents (ID card, proof of address).
WinCraftCasino reserves the right to decline transactions in case of suspicious activity or policy violations.

  1. Limitation of Liability
    The operator assumes no responsibility for:
  • Service interruptions due to technical issues or maintenance
  • Network or software errors caused by third parties
  • Problems resulting from the user’s own device or internet connection
  • Losses caused by user error

The user accepts full responsibility for using the platform.

  1. Prohibited Activities
    WinCraftCasino prohibits the following:
  • Registration by minors
  • Creating multiple accounts by the same person
  • Abuse of bonuses
  • Fraudulent behavior
  • Access from restricted countries (e.g. USA, North Korea)
  • Use of VPNs from regions where online gambling is prohibited

Engaging in prohibited activities may result in immediate suspension or permanent deletion of the account.

  1. Validity and Modification of Terms
    These Terms and Conditions are effective as of January 1, 2024. The operator reserves the right to modify the document at any time. Changes will be published on the website and take effect immediately upon publication.
    Users are advised to review the document regularly.
  2. Contact
    For customer service inquiries or questions regarding these Terms and Conditions, you can reach us at:

We aim to respond to all inquiries and complaints within a maximum of 30 days.